Contact Promises Behavioral Health

If you or a loved one is struggling with addiction or mental health, Promises Behavioral Health is here to help. We have facilities across the U.S. to help individuals enter lifelong recovery through evidence-based treatment. 

Call our 24/7 line

FAQs

Here is what you can expect when you call us.

When you call, our Recovery Advocates will answer any questions about treatment, help confirm your benefits coverage and perform a pre-assessment to determine your eligibility. They may ask about your:

  • Current living situation
  • Substance abuse history
  • Medical history
  • Mental health history
  • Family history of addiction
  • Health insurance plan

Upon verifying your insurance, our advocate will provide a treatment program recommendation that is tailored to your recovery needs. We will help you decide on an admission date and can assist with making travel arrangements if necessary.

Promises Behavioral Health has helpful representatives waiting to assist you. Many of our helpline operators and facility employees are also in recovery, so they can empathize and help you or a loved one navigate this journey comfortably. 

Yes! Our team observes the rights of all individual’s privacy and holds each person’s confidentiality in the highest regard. Any information disclosed must be done with the written consent of the patient prior to discussing any information following all requirements according to HIPAA guidelines.

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Contact Us Today

Our admissions team is available to answer questions now.

Call (833) 396-2847 Verify Your Insurance All calls are free and confidential