24/7 Admissions Line
(833) 396-284724/7 Admissions Line
(833) 396-2847From your first call to your first day, we are here to make your admission as smooth as possible. Call now to speak with an admissions specialist.
INSURANCE & aDMISSIONS
Whichever Promises center you choose, you won’t go through intake alone. Our team will guide you every step of the way.
An intake coordinator will verify your insurance provider to check we’re in-network and discuss any deductibles or additional out-of-pocket costs you can expect. If you do not have insurance, we will review other payment options available to you.
Our intake coordinator will answer any questions you have and conduct a pre-assessment to determine if we are the right fit for your needs. If we’re not the best fit, we may refer you to a trusted partner facility near you.
We will use answers from your pre-assessment to determine the best treatment path for you and schedule your admission into the facility. In many cases, we offer same-day or next-day admission.
Choose your state to see every Promises center near you.
Answers to the most common questions about what to expect during your admission to a Promises treatment facility.
When you call, our Recovery Advocates will answer any questions about treatment, help confirm your benefits coverage and perform a pre-assessment to determine your eligibility. They may ask about your:
Upon verifying your insurance, our advocate will provide a treatment program recommendation that is tailored to your recovery needs. We will help you decide on an admission date and can assist with making travel arrangements if necessary.
The cost of treatment varies depending on the level of care you need, the program, the length, and your insurance coverage. The best way to determine the cost of treatment is to call our recovery advisors so that they can assess your needs and provide a free insurance benefits check.
Federal laws and workplace policies are in place to protect people who want to recover from addiction. Understanding your rights as an employee and having a plan can help you keep your job during treatment.
If you’re considering using FMLA benefits to protect your job while you’re in rehab, it’s really important to start the process as soon as possible, even before you arrive for treatment. You’ll need to contact your employer to start the paperwork required for FMLA. To protect your privacy, you only need to say you’re seeking medical treatment.
Our admissions team is available to answer questions about detox, treatment options, insurance and next steps.
When you arrive at a Promises location, our staff performs a comprehensive intake assessment of your physical and mental health to help create your substance abuse or mental health treatment plan. Your intake assessment may include:
All admissions calls are free and confidential. At Promises, you will fill out forms that only allow us to discuss important information with the people you designate per HIPAA guidelines. In addition, no information will be disclosed to any party without your written, documented consent.
Search treatment options, mental health programs, insurance information, and recovery resources.
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Our admissions team is available to answer questions now.
